Ensuring Compliance and Reducing Risk: How OnPoint Helped an Online Nutraceutical Company

An established online nutraceutical company specializing in FDA-approved non-pharmaceutical healthcare products and supplements sought OnPoint’s expertise to navigate complex regulatory challenges. With a growing e-commerce presence, the company faced concerns about compliance with FDA and FTC regulations, particularly in product labeling, advertising claims, and consumer protection laws. We conducted a comprehensive regulatory audit, identifying areas where adjustments were needed to align with federal guidelines. By refining marketing language, updating disclosures, and ensuring adherence to FDA and FTC regulations, the company reduced the risk of fines and legal action while enhancing consumer trust.

Beyond U.S. regulations, the company was also expanding its global reach, requiring careful attention to cross-border online selling regulations and data protection laws. OnPoint provided strategic guidance on international compliance, ensuring that customer data handling met GDPR and other privacy standards while streamlining logistics for seamless global distribution. By implementing best practices for secure transactions, data encryption, and consent management, the company strengthened its cybersecurity posture and minimized exposure to potential privacy-related penalties.

Product liability was another major concern, given the nature of the company’s offerings. we helped establish robust risk management protocols, including enhanced quality control measures, improved recall procedures, and stronger liability waivers. These steps not only mitigated legal exposure but also reinforced consumer confidence in the brand’s commitment to safety and transparency. Thanks to OnPoint’s tailored compliance solutions, the company now operates with greater regulatory confidence, positioning itself for sustainable growth in the competitive nutraceutical market.